Incident Investigation - Public API outageOperational

Components

Website, Cortex App

Locations

Primary Data Center



August 28, 2024 9:31AM PDT
[Investigating] Our team is actively investigating an issue. We are assessing the scope and impact to determine the root cause. Updates will be provided as we gather more information.

August 28, 2024 10:43AM PDT
[Identified] We have identified the root cause of the issue and are working on implementing a fix. Our team is committed to resolving this as quickly as possible. Further updates will be provided shortly.

August 28, 2024 11:57AM PDT
[Monitoring] The issue has been mitigated, and we will monitor throughout the day. No further action is required at this time.

August 28, 2024 1:34PM PDT
[Investigating] Our team is actively investigating an issue. We are assessing the scope and impact to determine the root cause. Updates will be provided as we gather more information.

August 28, 2024 1:29PM PDT
[Identified] We have identified the root cause of the issue and are working on implementing a fix. Our team is committed to resolving this as quickly as possible. Further updates will be provided shortly.

August 28, 2024 3:44PM PDT
[Monitoring] The issue has been mitigated, and we will monitor throughout the day. No further action is required at this time.

August 28, 2024 7:44PM PDT
[Resolved] The incident has been fully resolved, and we’re back to normal operation. We apologize for any inconvenience this may have caused and appreciate your patience during the incident. If you encounter any further issues, please let us know.

Back to current status